Reservation Terms and Conditions

TERMS AND CONDITIONS

1. Included Full Insurance:

Your reservation price includes full insurance coverage with Zero Deposit and No Excess. This means you can enjoy your rental with complete peace of mind. The following coverages are included:

  • Super Collision Damage Waiver (SCDW): Covers collision damages and other injuries related to the vehicle, with no extra charges;
  • Theft Waiver (TW): Ensures coverage in case the rental car is stolen;
  • Windshield Damage Cover (WDC): Offers protection against windshield damages;
  • Tyre Damage Cover (TDC): Covers tyre damages, without additional fees.

2. Exclusions:

Fuel and Parking charges.

3. Not Covered by Our Full Coverage:

Although our Full Insurance coverage is comprehensive, please note that it excludes certain situations, such as driving under the influence of alcohol or drugs, misfuelling, traffic or parking fines, and the loss of keys or car documents.

4. Cancellation Policies

Returns through the website concerning cancellation of reservations will be processed in accordance with the following rules:

  • Up to 5 days before the booking, a refund of 100% of the value (less fees) will be issued.
  • Less than 5 days before the booking, a refund of 75% of the value (less fees) will be issued.
  • 2 days or less of the reservation, no refund will be issued.
  • Despite the provisions stated above:
    • If your flight is cancelled, you will receive a refund of 100% of the value (excluding any fees).

5. Fuel Policy

Full to Full or in some odd cases return same level as you found it.

These terms have been carefully crafted to provide you with clarity and confidence when renting a car through our online platform. If you have any questions or need further assistance, our customer support is here to assist you.

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