Reservation Terms and Conditions

Rent with Confidence: Clear & Hassle-Free Rental Terms

We are passionate about simplicity and transparency, and dedicated to delivering these values to our customers. Our rental terms reflect this commitment, offering clear, straightforward, and customer-friendly policies. Here’s what you can expect when you rent a car with us:

1. Included Full Insurance - No Extra Costs

Your booking includes our Full Insurance package with No Deposit, No Excess Fees and No Credit Card Required. This means you can enjoy your rental with complete peace of mind. The following coverages are included:

  • Super Collision Damage Waiver (SCDW): Provides full coverage for collision damages and other vehicle-related injuries, with no extra charges;
  • Theft Waiver (TW): Offers complete protection in case the rental car is stolen;
  • Windshield Damage Cover (WDC): Ensures protection against windshield damages;
  • Tyre Damage Cover (TDC): Covers all tyre damages, without additional fees.

2. Exclusions:

Fuel and Parking charges.

3. Not Covered by Our Full Coverage:

Although our Full Insurance coverage is comprehensive, please note that it excludes certain situations, such as driving under the influence of alcohol or drugs, misfuelling, traffic or parking fines, and the loss of keys or car documents.

4. Cancellation Policies

Returns through the website concerning cancellation of reservations will be processed in accordance with the following rules:

  • Up to 3 days before the start date of the rental, a refund of 100% of the value (less fees) will be issued.
  • Less than 3 days before the start date, a refund of 50% of the value (less fees) will be issued.
  • 24 hours or less before the reservation, no refund will be issued.
  • Despite the provisions stated above:
    • If your flight is cancelled, you will receive a refund of 100% of the value (excluding any fees).

5. Hassle-Free Airport Pickup

Get a simple and easy airport pick-up experience. You won’t need to search for us – we’ll be waiting for you in the arrivals area ready to greet you and get you on the road quickly. Our service is available 24 hours a day, and we don’t charge any fees for flight delays or off-schedule pickups.

6. Fuel Policy

Full to Full or in some odd cases return same level as you found it.

7. Check Our Reviews

If you still have doubts about our services, read our Google reviews here to see how we operate with transparency and a focus on customer satisfaction. For any further clarification, our team is always available to help.

These terms have been carefully crafted to provide you with clarity and confidence when renting a car through our online platform. If you have any questions or need further assistance, our customer support is here to assist you.

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