Madeira Car Rental FAQ

Frequently Asked Questions About Car Rental in Madeira

Find answers to the most common questions about renting a car in Madeira with RotaMadeira, including full insurance, no deposit, no excess, no credit card required, Madeira Airport delivery, fuel policy and payment options.

Last updated: 25 June 2026

Can I rent a car in Madeira without a credit card?

Yes. At RotaMadeira, you can rent a car in Madeira without a credit card. No amount is blocked on your card, and the rental process remains simple and transparent.

Do I need to pay a deposit?

No. RotaMadeira does not require a deposit for car rental in Madeira. You can book your car without paying or blocking a security deposit.

Is full insurance included?

Yes. All RotaMadeira car rentals include full insurance. Our prices include insurance coverage, so you can drive in Madeira with more confidence and without unexpected insurance add-ons at pickup.

Is there any excess?

No. RotaMadeira rentals include no excess. This means you do not need to leave a deposit or have an excess amount blocked on your credit card.

Are there any hidden fees?

No. We aim to keep our prices clear and transparent. Your booking shows the rental price and any selected extras, so you know what is included before confirming your reservation.

What insurance is included?

Our rental prices include full insurance with no deposit, no excess and no credit card required.

The insurance package includes Super Collision Damage Waiver (SCDW), Theft Waiver (TW), Windshield Damage Cover (WDC) and Tyre Damage Cover (TDC). This means that collision damage, theft protection, windshield damage and tyre damage are included in the rental price, according to our rental terms.

This helps you avoid unexpected costs for covered damage during your rental period.

Is there a mandatory Madeira regional tax?

Yes. A mandatory Madeira regional tax applies to car rental contracts in Madeira. The amount is €2 per full rental day, up to a maximum of 10 days per contract. This is not a RotaMadeira fee or an optional extra, but a mandatory regional tax imposed by the Madeira Regional Government.

Can I pick up the car at Madeira Airport?

Yes. We deliver your rental car directly at Madeira Airport Arrivals. The handover is simple and fast, so you can start your trip shortly after landing.

What happens if my flight is delayed?

If your flight is delayed, we adjust the delivery time at no extra cost. Your reservation remains confirmed, and our team will be waiting for you according to your updated arrival time.

Can I return the car at Madeira Airport?

Yes. You can return the car at Madeira Airport. The return process is simple, and our team will provide the necessary instructions before or during your rental.

Can I pay by cash or card at pickup?

Yes. Depending on the booking option selected, you can pay online when making your reservation or at pickup. If you choose to pay at pickup, payment can be made by cash, debit card or credit card.

Is unlimited mileage included?

Yes. Unlimited mileage is included with your RotaMadeira car rental. You can explore Madeira freely without worrying about daily distance limits or extra kilometre charges.

What is the minimum age to rent a car?

The minimum age to rent a car with RotaMadeira is 21 years old. The driver must also have held a valid driving licence for at least one year.

Do you offer automatic cars?

Yes. RotaMadeira offers both manual and automatic cars. Availability depends on your selected dates, so we recommend booking early, especially during high season.

What documents do I need to rent a car in Madeira?

You need a valid driving licence and an identification document, such as a passport or ID card. The driving licence must be valid for the rental period.

Are the cars suitable for Madeira’s roads and hills?

Yes. Our cars are suitable for driving around Madeira, including mountain roads and steep areas. Madeira has many hills, so choosing a car with good engine power can make your trip more comfortable.

What is the fuel policy and which fuel should I use?

Fuel is not included in the rental price. RotaMadeira uses a full-to-full fuel policy: the car is delivered with a full tank and should be returned with a full tank.

All our vehicles must be filled with petrol/gasoline. As a simple tip, in Madeira and Portugal petrol is usually available from the green pump, marked 95 or 98. Please do not use diesel.

Costs or damage caused by using the wrong fuel are not covered by the insurance. If you are unsure, please contact us before refuelling.

Can I add an additional driver?

Yes. You can add an additional driver to your booking. The additional driver must meet the same age and driving licence requirements as the main driver.

Can I cancel my booking?

Yes. You can cancel your booking according to our cancellation policy. Please check the rental terms or contact us if you need help with a cancellation.

Is RotaMadeira a local car rental company?

Yes. RotaMadeira is a local car rental company based in Madeira. Our team provides local support before, during and after your rental.

Do you provide support during the rental?

Yes. Our local team is available to help during your rental period. If you need assistance, you can contact us by phone or WhatsApp.

Where is RotaMadeira located?

RotaMadeira Rent a Car is based in Santa Cruz, Madeira, Portugal, close to Madeira Airport. We provide car rental services for visitors who want to explore Madeira with a simple and transparent rental process.

Why choose RotaMadeira for car rental in Madeira?

RotaMadeira offers car rental in Madeira with full insurance included, no deposit, no excess and no credit card required. We also provide Madeira Airport delivery, unlimited mileage and local support during your stay.